Privacy Policy — c444com Pakistan Online Platform

This Privacy Policy explains how c444com — operated at https://c444com.biz — collects, uses, stores, protects and shares the personal information of players who use our platform. It applies to everyone who visits the c444com website, creates an account, places a bet, plays a casino game, or contacts our support team, regardless of which device or browser they use to access c444com.

We've written this policy to be as clear and straightforward as possible because we believe our Pakistani players deserve to know exactly what happens to their data — not buried in legal language but explained plainly, the way a person would explain it face to face. If anything in this policy is unclear, our support team at support@c444com.biz is available to explain it in more detail before you register.

By using c444com — whether you're browsing the site, creating an account or placing a bet — you agree to the collection and use of your information as described in this policy. This Privacy Policy should be read alongside our Terms and Conditions, which govern the overall relationship between c444com and our players.

c444com collects personal data in two main ways: information you give us directly, and information we collect automatically when you use the platform. Here is a full breakdown of both categories:

Information you provide to c444com directly:

• Registration details: Full legal name, date of birth, Pakistani mobile number, email address, and any other details requested during the account creation process.
• Identity verification documents: CNIC (Computerised National Identity Card) number and copy, proof of address and any supporting documentation requested during our KYC (Know Your Customer) process.
• Payment information: Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and Visa/Mastercard card details where applicable. Note: full card numbers and CVV codes are processed through our payment provider and are never stored directly on c444com servers.
• Support communications: Any messages, emails, chat conversations or other communications you have with c444com's support team, including records of your queries and our responses.
• Responsible gaming information: Any deposit limits, self-exclusion requests or cool-off period settings you activate through your c444com account.

Information c444com collects automatically:

• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information.
• Usage data: Pages visited on c444com, betting history, game history, session duration, click patterns, search queries within the platform, and features accessed.
• Transaction data: Complete records of all deposits, withdrawals, bets placed, bonuses claimed and game results associated with your c444com account.
• Cookie data: Data collected through the cookies and similar tracking technologies described in Section 7 of this policy.

c444com uses the personal data we collect for specific, legitimate purposes. We do not process your data for any purpose beyond what is described below, and we do not use your data for any purpose that is incompatible with the reason it was originally collected:

• Account creation and management: Setting up and maintaining your c444com account, verifying your identity, updating your account details and processing your requests.
• Processing transactions: Handling your deposits, withdrawals and any financial activity on your c444com account. This includes fraud detection, anti-money laundering checks and compliance with applicable financial regulations.
• Providing betting and gaming services: Delivering the sports betting, live casino, poker, Ludo and esports services you use on c444com, including settling bets, recording game outcomes and managing bonus wagering.
• Customer support: Responding to your queries, resolving disputes, investigating complaints and providing technical assistance through c444com's live chat, WhatsApp and email channels.
• Responsible gaming: Monitoring your account activity for signs of problem gambling behaviour, applying the limits or exclusions you have set, and reaching out sensitively where our systems identify potential concern.
• Security and fraud prevention: Detecting and preventing fraudulent activity, duplicate accounts, bonus abuse and any other behaviour that breaches c444com's Terms and Conditions or applicable law.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how Pakistani players use c444com and to guide improvements to our product, interface and betting markets.
• Legal and regulatory compliance: Retaining records as required by applicable law, responding to lawful requests from regulatory or law enforcement authorities, and maintaining audit trails for financial activity.
• Marketing communications: Sending promotional messages about c444com bonuses, new features and relevant offers — but only where you have opted in to receive them. See Section 12 for full details of your marketing preferences.

c444com processes your personal data on the following legal grounds, depending on the nature of the data and the purpose of processing:

• Contractual necessity: Processing required to perform our contract with you — including operating your account, processing bets and paying out winnings. Without this processing, c444com cannot provide its core services.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering regulations, identity verification requirements and financial record-keeping obligations.
• Legitimate interests: Processing carried out for c444com's legitimate business interests, including fraud prevention, security monitoring, responsible gaming activity analysis and product improvement. We ensure these interests do not override your fundamental privacy rights.
• Consent: Processing carried out with your explicit consent, primarily for marketing communications. You may withdraw this consent at any time as described in Section 12 of this policy.

c444com does not sell your personal data to any third party. We share personal data only where it is necessary to operate our platform or comply with legal requirements. The limited categories of recipients with whom c444com may share your data are:

• Payment processors: Payment service providers who handle your financial transactions on c444com, including mobile wallet operators (Easypaisa, JazzCash, NayaPay, SadaPay) and card payment processors. These providers receive only the data necessary to complete your transactions and are contractually bound to handle it securely.
• Identity verification partners: KYC service providers used to verify your identity and comply with anti-money laundering requirements. These providers receive your identity documents and return a verification outcome to c444com.
• Technology and infrastructure providers: Cloud hosting, server, software and security services that power the c444com platform. These providers process data on c444com's behalf and under our instructions, not for their own purposes.
• Fraud and security partners: Third-party services used to detect and prevent fraud, bot activity and account abuse on c444com. These providers may receive technical data such as IP addresses and device fingerprints.
• Legal and regulatory authorities: Law enforcement agencies, regulatory bodies or other authorities where c444com is required by law to disclose information — for example, in response to a court order or a lawful investigation.

The security of your financial information is something c444com takes extremely seriously. Pakistanis use their phones for banking and payments on a daily basis — that means any weakness in payment data handling has real consequences. Here is exactly how c444com handles your payment information:

• Full card numbers (PAN) and CVV/CVC codes are entered through a secure, tokenised payment gateway and are never transmitted to or stored on c444com's own servers. c444com receives only a masked reference token from the payment processor.
• Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay) are stored in encrypted form associated with your c444com account for the purpose of processing withdrawals to your verified account.
• Bank account details submitted for IBFT withdrawals are encrypted and associated only with your verified account. They are used solely for processing your withdrawal requests.
• All payment pages on c444com are served over HTTPS with valid SSL certificates. Any attempt to access payment functions over an unencrypted connection is automatically redirected.
• Payment data is accessible only to the c444com staff who require it for their role — specifically payments processing and fraud prevention. Access is logged and audited.

c444com uses cookies and similar technologies to make the platform function correctly, remember your preferences and understand how players use the site. A cookie is a small text file placed on your device when you visit c444com. Here is a breakdown of the types of cookies we use:

• Essential cookies: Required for c444com to function. These handle session management, keep you logged in, and enable core features like the bet slip and account settings. You cannot opt out of essential cookies while using c444com.
• Functional cookies: Remember your preferences — such as your preferred language, display settings and recently viewed sections of c444com — so you don't have to reset them each visit.
• Analytics cookies: Help c444com understand how players navigate the platform — which sections are popular, where players encounter difficulties, and how the platform performs across different devices and connection speeds. Analytics data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, bot behaviour and unusual login patterns on your c444com account.

c444com does not use third-party advertising cookies or allow ad networks to place cookies on our platform. You can manage cookie preferences through your browser settings. Note that disabling functional cookies may affect the usability of certain c444com features.

c444com implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration and destruction. These measures include:

• 256-bit SSL/TLS encryption on all pages of c444com — not just payment pages. Every piece of data transmitted between your device and our servers is encrypted in transit.
• Encrypted data storage: Sensitive personal data including identity documents, payment references and contact details are stored in encrypted form in our databases.
• Access controls: Access to personal data within c444com is restricted to staff who need it to perform their specific job function. All data access is logged and regularly reviewed.
• Multi-factor authentication: Administrative access to c444com's data systems requires multi-factor authentication. Account-level 2FA is available to all players in their account settings.
• Regular security audits: c444com conducts regular internal reviews and periodic independent security assessments of our platform and data handling practices.
• Incident response: c444com maintains a data breach response procedure. In the event of a breach affecting your personal data, we will notify affected players promptly and take all steps necessary to contain and remediate the incident.

c444com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In practice, this means:

• Active account data: Retained for the duration of your c444com account plus a standard post-closure period required for legal compliance and dispute resolution purposes.
• Transaction and betting records: Retained for a minimum of 5 years after the transaction date to comply with anti-money laundering and financial record-keeping requirements applicable to c444com's operations.
• Identity verification documents: Retained for as long as required by our KYC obligations — typically a minimum of 5 years after account closure.
• Support communications: Retained for 2 years from the date of the last communication, to enable resolution of any delayed disputes or follow-up enquiries.
• Marketing preferences and opt-out records: Retained indefinitely to ensure c444com does not accidentally send marketing communications to players who have opted out.

When your data reaches the end of its retention period on c444com, it is securely deleted or permanently anonymised so that it can no longer be associated with you as an individual.

c444com respects your rights over your personal data. You have the following rights, which you can exercise at any time by contacting our support team at support@c444com.biz:

• Right to access: You can request a copy of all personal data c444com holds about you. We will provide this within 30 days of a verified request.
• Right to correction: If any of the personal data c444com holds about you is inaccurate or incomplete, you have the right to request that we correct it. Basic details such as email address or contact number can be updated directly in your account settings.
• Right to erasure: You can request that c444com delete your personal data. We will honour this request where no legal obligation requires us to retain the data — for example, transaction records that must be kept for financial compliance reasons cannot be deleted on request, but we will delete all data that is not subject to a retention obligation.
• Right to restrict processing: In certain circumstances you have the right to ask c444com to pause processing of your personal data — for example, while a dispute about accuracy is being resolved.
• Right to data portability: You can request a copy of your c444com data in a structured, commonly used electronic format, to transfer to another service if you wish.
• Right to object: You have the right to object to c444com processing your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where you feel your rights outweigh c444com's interests in that processing.
• Right to withdraw consent: Where c444com processes your data on the basis of your consent — primarily for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, contact c444com at support@c444com.biz with the subject line "Privacy Rights Request" and describe which right you wish to exercise. We may need to verify your identity before processing the request. We aim to respond to all privacy rights requests within 30 days.

c444com is an adult platform — you must be at least 18 years of age to register and use any of our services. We do not knowingly collect, store or process the personal data of anyone under 18.

If we discover — through our age verification process, a report from a third party or any other means — that personal data has been collected from a person under 18, we will immediately close the associated account, delete all personal data linked to that account and return any deposited funds to the source payment method.

If you are a parent or guardian and believe a minor has registered on c444com without your knowledge, please contact us immediately at support@c444com.biz so we can investigate and act promptly.

c444com may send you promotional messages about new features, bonuses and special offers available on the platform. We will only send you marketing communications where you have explicitly opted in to receive them — either during registration or through your account settings.

Marketing communications from c444com may be sent via:

• SMS to your registered mobile number
• Email to your registered email address
• WhatsApp (where you have consented to this channel)
• In-platform notifications shown when you are logged in to c444com

You can opt out of marketing communications at any time in any of the following ways:

• Update your notification preferences in your c444com account settings.
• Reply "STOP" to any SMS received from c444com.
• Click the unsubscribe link in any marketing email from c444com.
• Contact c444com support at support@c444com.biz and request removal from marketing communications.

c444com will not send marketing messages to players who have self-excluded or are on a cooling-off period. If you receive marketing from c444com while in an exclusion period, contact our support team immediately.

c444com reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, or improvements in how we communicate our privacy commitments to Pakistani players. When we make material changes, we will:

• Update the "Effective" date at the top of this page.
• Display a notice on the c444com website informing players of the update.
• Where the change materially affects your rights or how we use your data, send a notification to your registered contact details giving you at least 14 days' advance notice before the change takes effect.

Your continued use of c444com after the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised policy. We encourage you to bookmark this page and review it periodically, especially if you are a regular c444com player.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, wish to raise a concern about how c444com handles your personal data, or simply want to understand something better before registering — we are here to help:

• Email: support@c444com.biz (subject line: "Privacy Query" for fastest routing)
• Live Chat: Available 24/7 via the chat widget on c444com
• Response time: Privacy queries are acknowledged within 24 hours and responded to in full within 48 hours

Our support team operates on Pakistan Standard Time (PKT). For formal privacy rights requests — such as data access, erasure or portability — please email us directly at support@c444com.biz with "Privacy Rights Request" in the subject line and include your registered mobile number so we can verify your identity securely.

For questions about responsible gaming tools or self-exclusion, visit the c444com Responsible Gaming page where you will also find links to independent Pakistani support resources.